ShepherdLink
Terms of Service
Last updated: December 18, 2025

1. Acceptance of Terms

By accessing and using ShepherdLink ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

ShepherdLink is a church management platform designed to help churches and religious organizations manage members, track attendance, coordinate care tasks, and facilitate communication. The Service is provided for use by authorized church administrators, elders, and staff members.

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and identification
  • Accept all responsibility for activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use the Service for any commercial purpose without authorization

5. Data Privacy and Security

We take the privacy and security of your data seriously. You are responsible for maintaining the confidentiality of member information and ensuring compliance with applicable privacy laws (such as GDPR, CCPA, etc.). By using the Service, you agree to handle member data in accordance with all applicable privacy regulations.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by ShepherdLink and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not modify, reproduce, distribute, or create derivative works based on the Service without our express written permission.

7. Payment and Billing

If you subscribe to a paid plan, you agree to pay all fees associated with your subscription. Fees are billed in advance on a recurring basis. You may cancel your subscription at any time, but refunds are subject to our refund policy.

8. Termination

We reserve the right to terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the fullest extent permitted by law, ShepherdLink shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us through the support channels provided in the Service.